Pelican Casino Terms & Conditions

These Terms and Conditions explain the rules that apply when you access or use Pelican Casino. They form a binding agreement between you and Pelican Casino and should be read carefully before you register, deposit funds, play games or use any related service.

By creating an account or continuing to use the website, you confirm that you understand and accept these terms, together with any specific rules displayed for individual games, promotions or payment services. If you do not agree, you must not use Pelican Casino.

Diamond Charge Hold & Win

Iron Dog Studio

Demo

Diamond Slam

EnjoyGaming

Demo

Olympus Bonanza Claw

Clawbuster

Demo

Coin Win Express: Hold the Spin

Gamzix

Demo

Coin Win: Hold The Spin

Gamzix

Demo

Lucky Easter 27 Hold And Win

1spin4win

Demo

All slots

Agreeing to These Terms

These Terms and Conditions apply to all use of the Pelican Casino website, account facilities, games, promotions and related services. Any game rules, bonus conditions or other notices shown on the website form part of these terms where they apply to the relevant service.

You are responsible for reviewing the current version before using the casino. Pelican Casino may also impose reasonable operational rules to protect customers, the platform and the integrity of its games.

Who May Use Pelican Casino

Pelican Casino is available only to individuals who are at least 18 years old. By registering, you confirm that you meet this minimum age requirement and that using online casino services is lawful for you in the place where you are located.

You must not access the website if gambling is restricted or prohibited in your jurisdiction. Pelican Casino may refuse registration or restrict access where it cannot reasonably establish that a customer is eligible to use the service.

Creating Your Account

You may need to create a personal account before accessing certain games or features. Registration information must be accurate, complete and kept up to date. You must not register on behalf of another person or create more than one account unless Pelican Casino has expressly authorised this.

• Choose a password that is difficult for others to guess.
• Keep your login details confidential and do not share them.
• Notify Pelican Casino promptly if you suspect unauthorised access.
• Use only payment methods that belong to you or that you are authorised to use.

You remain responsible for activity carried out through your account unless you have reported a security concern without undue delay.

Identity and Account Checks

Pelican Casino may request information or documents to confirm your identity, age, location, payment ownership or other account details. These checks help maintain a secure service and support the prevention of fraud, misuse and unauthorised transactions.

Documents must be genuine, current and readable. Your account or transactions may be restricted while checks are pending. If requested information is not supplied within a reasonable period, Pelican Casino may decline a transaction, suspend access or close the account in accordance with these terms.

Funding Your Account

Deposits must be made through payment methods presented on the website and must come from a source in your name or one you are permitted to use. The available methods, processing times and any applicable limits may change.

You should check the transaction details before confirming a deposit. Pelican Casino is not responsible for delays caused by banks, payment providers, technical interruptions or incorrect information supplied by you. Deposited funds are intended for use on the platform and must not be used for unlawful purposes.

• Do not attempt to deposit funds obtained through fraud or unauthorised activity.
• Do not use a payment method belonging to another person without proper permission.
• Contact Pelican Casino if a deposit appears incorrectly credited or duplicated.

Requesting Withdrawals

Withdrawals may be subject to account verification, transaction review and any applicable game or promotional conditions. Pelican Casino may return funds through an appropriate payment method and may ask you to confirm payment ownership before releasing a withdrawal.

You are responsible for entering correct withdrawal details. Processing times can vary depending on the selected method and the checks required. Pelican Casino may delay or refuse a withdrawal where there is a reasonable concern about fraud, a breach of these terms or unresolved verification information.

Where an account contains funds resulting from an obvious technical error, payment error or prohibited activity, Pelican Casino may correct the error and review the related transactions.

Promotions and Bonus Rules

Bonuses, free spins and other promotional offers are available only under the conditions displayed with each offer. Those conditions may set out eligibility requirements, expiry dates, wagering or playthrough requirements, qualifying games, maximum values and withdrawal restrictions.

Only one promotion may be available to a customer or household where the offer says so. Attempts to obtain promotional benefits through duplicate accounts, coordinated activity, misleading information or other improper conduct may result in cancellation of the benefit and review of the account.

Before accepting an offer, you should read its specific terms. If there is a conflict between these general terms and a promotion's conditions, the specific promotion conditions apply to that promotion.

Using the Website Properly

You agree to use Pelican Casino responsibly, lawfully and only for personal entertainment. You must follow the instructions shown on the website and must not interfere with its operation or attempt to gain an unfair advantage.

You must not use automated systems, scripts, bots, scraping tools or similar technology to access, analyse or interact with the service unless Pelican Casino has given written permission. You are also responsible for ensuring that devices and software used to access your account are reasonably secure.

Conduct That Is Not Allowed

The following activities are prohibited and may lead to account restrictions, cancellation of transactions or other action permitted by these terms:

• Fraud, attempted fraud, money laundering or use of unlawful funds.
• Providing false, misleading or incomplete registration or verification information.
• Collusion, cheating, manipulation of games or exploitation of software errors.
• Using another person's account or allowing another person to use yours.
• Interfering with website security, systems, servers or other customers' access.
• Abusing promotions or creating accounts to obtain benefits improperly.
• Using the service in a way that breaches applicable laws or third-party rights.

Pelican Casino may investigate suspected misconduct and may preserve relevant account, transaction or technical information for that purpose.

Ownership of Casino Content

The website, branding, text, graphics, software, game interfaces and other content made available through Pelican Casino are protected by applicable intellectual property rights. Unless these terms expressly allow it, you may not copy, modify, distribute, publish, sell or commercially exploit that content.

Pelican Casino grants you a limited, personal and non-transferable permission to access the website for its intended purpose. This permission ends when your account is closed or your access is otherwise withdrawn.

Limits on Responsibility

Pelican Casino aims to provide a reliable service, but uninterrupted availability cannot be guaranteed. Website access may be affected by maintenance, connectivity problems, equipment failure, software faults or circumstances outside Pelican Casino's reasonable control.

You use the service at your own discretion and should make decisions about deposits and play carefully. To the extent permitted by applicable law, Pelican Casino is not responsible for losses caused by your failure to protect account details, inaccurate information, payment-provider issues, unsupported devices or misuse of the website.

Nothing in these terms is intended to exclude or limit a right or responsibility that cannot lawfully be excluded or limited.

When Access May Be Restricted

Pelican Casino may suspend, limit or close an account where it considers this reasonably necessary to protect the service, comply with its procedures, investigate activity or enforce these terms. Examples include unresolved verification concerns, suspected fraud, prohibited conduct, security risks or a breach of promotional conditions.

When practical, Pelican Casino may explain the reason for a restriction. Any valid balance will be reviewed in light of the circumstances, outstanding transactions and applicable rights. You must not attempt to evade a restriction by opening another account.

Handling Personal Information

Pelican Casino collects and uses personal information to provide the service, manage accounts, process transactions, perform checks, maintain security and meet operational obligations. Information may also be processed by service providers supporting payment, technology, verification or customer support functions.

Personal information should be accurate and current. Pelican Casino applies reasonable measures to protect account information, but no internet transmission or electronic storage system can be guaranteed completely secure. The website may contain links or services operated by third parties, which may have their own privacy practices.

Safer Gambling Practices

Gambling should remain an enjoyable leisure activity and should not be treated as a way to earn income or recover losses. Set a budget before you play, use only money you can afford to lose and take regular breaks.

• Do not chase losses or increase stakes because of frustration.
• Do not gamble when you are distressed, impaired or under pressure.
• Keep track of time and spending while using the service.
• Contact Pelican Casino if you want to discuss available account controls or restriction options.

If gambling is causing concern for you or someone close to you, consider seeking independent professional support. Pelican Casino may apply appropriate restrictions when requested or where responsible gambling concerns arise.

Changes to These Conditions

Pelican Casino may update these Terms and Conditions to reflect changes to the service, security practices, promotions or operational requirements. The revised version will be made available on the website, and the date or other notice may indicate when it takes effect.

You should review the terms regularly. Continuing to use Pelican Casino after an updated version becomes effective indicates acceptance of the revised conditions. If you do not accept a change, you should stop using the service and contact Pelican Casino about any remaining account matter.

How to Contact Pelican Casino

For questions about these Terms and Conditions, account access, payments, verification or responsible gambling controls, contact Pelican Casino through the support channel provided on the website. Customer support can explain available processes, although certain requests may require identity checks before information can be disclosed.

You can contact Pelican Casino at [email protected]. When making an enquiry, provide enough information to help locate your account, but never send your password or full payment credentials.

Last updated: 11 September 2026